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Support

Email us at zhanggongqing1314007@gmail.com — we reply within one business day.

What does the scan check?

Store settings (password, shipping to the US, policies) and every product: status, Online Store availability, price, images, stock, category, barcode, description, title, category attributes, alt text, search description and reviews. Blockers mean an agent can't offer the product; the rest lower how well agents can match it.

Does it change my products?

Only when you click Apply on a suggestion you've reviewed. The first time, Shopify asks you to allow product editing. Every applied change can be undone from the product page.

Will the AI make things up?

It is instructed to use only facts already in your listing and never invent materials, sizes or claims. Always read the suggestion before applying.

Is the AI shopping test the same as ChatGPT?

It uses an OpenAI model with live web search, the same kind of model behind ChatGPT's shopping answers. Real ChatGPT answers vary by user, location and time, so use it as a signal.

How do credits work?

New stores get free credits. An AI rewrite uses 1 credit per product and a test uses 2. Failed AI work is refunded automatically. Credits never expire.

What happens when I uninstall?

Processing stops immediately and all data is deleted when Shopify sends the deletion request 48 hours later.